Unless you give us specific consent to act otherwise, the following policies will govern how MerryGoRound Toys handles the personal information that you provide to us.
This Privacy Policy sets out:
- Collection and use of information
- Information storage
- Information sharing and disclosure
- Security and prevention against loss, misuse or alteration of information
- Your ability to edit your account details
- Contact details
This Privacy Policy is deemed to be incorporated into our Terms and Conditions, which you should read together with this Privacy Policy.
Collection and use of information
When you subscribe to MerryGoRound Toys, we will create an account for you. MerryGoRound Toys collects some or all of the personally identifiable information set out below when you subscribe. If you are purchasing a gift subscription, the information we collect will be more limited.
What we collect
- Full name
- Email address
- Address
- Telephone number
- Mobile telephone number
- Name, gender and date of birth of your child/the subscription recipient
- Information about toys you have hired or would like to hire
How we use it
- To deliver your toys to the right place
- To deliver appropriate toys for your child/ the subscription recipient
- To deliver as many of the toys you would prefer as possible
- To communicate with you regarding your account or purchase of MerryGoRound Toys’ products or services
- To provide you with your subscription and billing history information
- To contact you about other products and/or services we offer
- To remind you when your box is due for collection
- To email you offers, news and information, unless you have opted out of such communications
- To send you samples of, or marketing materials relating to, third party products or services which we believe may be of interest to you, unless you have opted out of such communications
- To avoid fraud
Information storage
All information you provide to us is stored on secure servers that are protected in secure facilites including firewall protection and located in the UK. We do not hold any details of your credit card payments other than a reference number which allows WorldPay, our card processing provider, to process payments on your card.
Cookies
MerryGoRound Toys uses cookies to speed up the login process and for security purposes. A cookie is a small amount of data that is sent to your web browser from a web server and stored on your computer.
If you request that your log in details are remembered so you do not need to fill them in each time, a cookie is stored on your computer containing a unique ID.
More detailed information on cookies can generally be found in the “help” (or similar) section of your Internet web browser.
Information sharing and disclosure
MerryGoRound Toys will not disclose your personal information to third parties without your consent except where:
- MerryGoRound Toys is required by law to disclose information to third parties;
- the disclosure is necessary for the performance of our operations (eg. mail delivery, hosting services, protecting us from fraud, and payment of your account); or
- in connection with a corporate transaction, such as a sale, merger, consolidation or asset sale, or an internal reoganisation, or in the unlikely event of an insolvency. If such a transaction required the transfer of customer information, it would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.
MerryGoRound Toys will never disclose any information regarding children who are recipients of subscriptions to any third party.
MerryGoRound Toys also provides analyses of our customers in the aggregate to prospective partners, and advertisers so that the services we offer are relevant to our customers. At no time, however, will we disclose personal information about specific customers.
Linked websites are not under the control of MerryGoRound Toys and we are not responsible for the conduct of companies linked to this website. Before disclosing your personal information on any other website we advise you to examine its terms and conditions of use and privacy policy.
Please note that you have certain rights under the Data Protection Act 1998 including the right to be told what personal information we hold about you, to correct errors in that information and to prevent MerryGoRound Toys from using your personal information for direct marketing purposes. Should you wish to exercise these rights, or if you have any questions concerning the MerryGoRound Toys privacy policy, please contact us.
Security and prevention against loss, misuse or alteration of information
MerryGoRound Toys has implemented technology and security features to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.
While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Your MerryGoRound Toys account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account.
Access authorisation is granted only to key MerryGoRound Toys staff and to our agents or subcontractors if necessary for the performance of our operations or for them to provide services to us. Any information accessed by those agents or subcontractors is required to be kept confidential and secure and is not permitted to be used for any purpose except to provide their services to us.
Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.
Your ability to edit and cancel your account
You can access “My account” section from every page on this Website to update and correct the personal details that we gathered when you registered. You must be logged in to access this information. All information is password-protected so no one can access the information but you.
If you decide to cancel your MerryGoRound Toys subscription, your account will be deactivated once we have received back all the toys that you have hired. However we may retain your information for business, operational and administrative purposes and in accordance with applicable laws.
MerryGoRound Toys contact details
All correspondence to MerryGoRound Toys regarding this Privacy Policy should be addressed to:
MerryGoRound Toys
PO Box 552
Staines
TW18 9EH
UK
Email:
