You can contact our Customer Services line on 020 8150 6631. We're open 9am until 5pm Monday to Friday. If there's no one available to take your call, please leave a message with your number and we'll call you back as quickly as possible.
Email us with queries, problems and suggestions on . We frequently check email outside main office hours, too.
If you need to return a toy part or need to send anything else to us via snail mail, our address is
MerryGoRound Toys
PO Box 552
Staines
TW18 9EH
(Please note this is different from our registered company address which is displayed elsewhere on our site; please send all mail to this PO Box address.)